Change your VoIP provider if it doesn’t fit your company. No matter how big or small the company, its phone system is an essential component of demonstrating its ability to deliver seamless services and respond quickly to clients. It is necessary to recognize that VoIP technology is constantly improving. VoIP technology has changed the way we use our phone systems. VoIP technology has many benefits, and there are more VoIP providers on the market.
Despite the promises made by the service providers at the time of sale, many businesses complain about poor call quality, delayed service, and complex web portal processes for self-servicing. Poorly designed or implemented VoIP systems can negatively impact everything, from customer service to employee productivity. As a result, you may not get the most out of your wholesale VoIP provider.
Six Simple Steps to Switching to VoIP Providers
It can be challenging to switch to another wholesale voice carrier. However, it will be a waste of your time and resources if you do. These steps will make it easy to switch to another VoIP provider.
1. Find the most reliable VoIP provider
When looking for a VoIP provider, price is an essential factor. These are not the only factors to consider:
- Redundancy or Reliability Infrastructure
- Service quality
- Refer to Clients
- Support staff and their availability
- Service agreements
Tip: If you want to save money and improve efficiency, you might consider a provider of business VoIP services that offers unified business communications. Bundling these services can help you save money and increase productivity.
2. Know Your Hardware Requirements
VoIP has several advantages. It requires very little hardware. The essential features of a phone can depend on the type of business line. Many businesses choose to have a mix of features depending on their business needs. A conference room phone requires significantly more features than one used in the company’s mailroom. Some phone features include:
- 3-Way calling
- Automated Call-back
- Call Transfer
- Forwarding Calls
- Call Hold
- Speed Dial
- Call Waiting
- Inside/Outside Ringing
3. Consult with your new provider
The reliable wholesale VoIP service providers will meet with your IT team and help you identify your business needs. They will also offer only the services you need. To ensure a satisfactory wholesale VoIP service, you must consider the following factors:
- Call Traffic Patterns
- Bandwidth requirements
- Local Area Network Topology
- Network Security
- Documentation of remote users or applications
4. Notify Your Current VoIP Carrier
It is crucial to notify your incumbent carrier about the transition and set a date for service termination. This will allow a seamless transition to the wholesale VoIP provider and ensure that your company can continue business communication.
It can take a long time to transfer business phone numbers. However, your new VoIP system may be ready in just a few hours if you’re getting new numbers. On the other hand, your installation process will be more complicated if you plan to switch to unified business communications with VoIP.
6. Porting your numbers
It is good to plan if you decide to port your business phone numbers to another provider. The steps involved in porting numbers are generally the following:
- Porting fees applicable
- Your old account number and the complete list of your phone numbers should be provided to your new provider.
- Allow at least one day for the porting process.
It’s Easy To Switch VoIP Providers.
If an enterprise doesn’t know how to navigate the process, it can be overwhelming to change wholesale voice carriers. The team of experts at a caring carrier will ensure that you receive the best possible assistance. This team will assist you in selecting the right voice communication services and hardware to make your organization more valuable over the following years. They will also ensure a smooth transition. Bankai Group offers A-Z voice termination services around the globe. Its experts tirelessly work toward closing the gap between customers’ expectations and reality. Domain experts are trained to make switching business phone services as painless and straightforward as possible.
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