MeraTalk captures every call with AI transcripts, keyword search across your full archive, and PCI/SOC 2 redaction — all baked in, no third-party tools required.
Recording every call is cheap. Recording you can actually search is rare.
Every feature below is included on the base plan — no upgrade required, no per-seat add-on.
Every inbound and outbound call captured at studio quality, stereo by default.
Every recording arrives with a synced transcript — speakers, timestamps, sentiment markers.
Find every conversation that mentioned a phrase — across every call you have ever recorded.
Sensitive data automatically masked from audio and transcript. Pattern rules customizable.
30 days, 7 years, or forever — set per data class. Legal-hold flag pauses deletion.
Recording consent by state, PCI-DSS/SOC 2 compliance, AES-256 encryption, and a full audit trail — all included.
State-by-state recording consent configured automatically. All-party and one-party rules updated as laws change.
PCI-DSS and SOC 2 compliance out of the box on qualifying plans.
AES-256 encryption at rest and in transit. PCI and PHI numbers auto-redacted from audio and transcripts.
Every playback, export, and retention change is immutably logged — streamable to your SIEM in real time.
Sample placeholders — replace with verified customer outcomes after sales approval.
Same product, same support, same compliance on every plan. The AI receptionist is included from day one.