MeraTalk
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Solution · Logistics & Fleet

Every Driver Connected. Zero Missed Dispatches

Fleet-optimized voice, SMS, and AI dispatch for trucking, courier, and supply chain. Real-time driver calls, automated customer alerts, and TMS integration out of the box.

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Redstone Haul · Dispatch Network
Live · 4 depots · 1 driver inbound
Always On
SEALAXPHXDR-218DENDALCHIHQMEMNYCATLMIAGRULONFRANBODXB
📞
DR-218 calling
routing → Dallas dispatch
Memphis HQ
rang 5s · timeout1/3
Dallas dispatch
ringing now...2/3
Our AI backstop
queued3/3
0
MISSED TODAY
12s
AVG DISPATCH ANS
4
DEPOTS LIVE

"A missed dispatch call is a missed delivery. Build a network that never drops one."

Dispatch scenarios

Every scenario, handled automatically

From a single driver check-in to a fleet-wide emergency broadcast — MeraTalk handles the communication so your team handles the road.

Driver calls dispatch
< 12savg answer
1
DR-218 dials in from I-40
2
AI reads route + ETA instantly
3
Connects to right depot agent
4
Call logged with GPS location
Automated customer alert
< 1sSMS delivery
1
Shipment status changes in TMS
2
AI generates personalised SMS
3
Customer receives ETA update
4
Delivery confirmed via SMS reply
Emergency reroute broadcast
1 clickmulti-driver SMS
1
Weather or road closure detected
2
Dispatcher initiates broadcast
3
All affected drivers notified
4
New routes confirmed via reply
Platform features

Built for the pace of modern logistics

Communication tools designed for the pace and complexity of modern supply chain.

01
Driver communication hub
02
GPS + voice integration
03
Automated delivery alerts
04
AI dispatch assistant
05
Fleet analytics dashboard
06
TMS & WMS integration

Driver communication hub

One-click calls, SMS, and push-to-talk for every driver — no personal numbers shared. Full call history synced to your TMS.
Click-to-callPush-to-talkNo personal numbers
How it works

From TMS update to delivered message in three steps

Typical setup takes 1–2 days, with no new hardware for your drivers.

01
Connect your TMS
Native connectors for Oracle, SAP, MercuryGate and Manhattan, plus REST APIs and webhooks for custom systems.
02
Put every driver on one line
Drivers call and text from desk phones, mobile apps, web browsers or push-to-talk devices, with no personal numbers shared.
03
Let status changes trigger action
Each shipment milestone sends an SMS or voice update, and the AI backstop answers driver calls when no dispatcher is free.
Who it's for

Dispatch communications for every fleet and supply chain

Keep drivers, dispatchers and customers connected, from the depot to the doorstep.

Trucking fleets
One-click calls, SMS and push-to-talk for every driver, with full call history synced to your TMS.
Business phone system →
Couriers and last mile
Keep customers informed at pickup, in transit, out for delivery and delivered, without an agent touching it.
Bulk SMS →
Depots and supply chain
Track call volumes by driver, depot and region, and spot communication bottlenecks before they delay deliveries.
Interaction analytics →
Dispatch managers
Watch real-time call status on the supervisor wallboard and listen, whisper or barge in when it matters.
Supervisor tools →

Built on the cloud contact center, the omnichannel inbox and the MeraTalk AI suite.

FAQ

Questions, answered.

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

Chat with usSend an email

Yes. MeraTalk works on desk phones, mobile apps, web browsers, and push-to-talk devices. Drivers use whichever device fits their workflow.

We trigger SMS or voice messages automatically based on shipment status changes from your TMS. Customers receive real-time ETAs and delivery confirmations.

Yes. The supervisor wallboard shows real-time call status for every driver and dispatcher, with the ability to listen, whisper, or barge in on active calls.

We integrate with Oracle, SAP, MercuryGate, Manhattan, and custom systems via REST APIs and webhooks. Setup typically takes 1–2 days.

Our AI backstop handles the call — reads route instructions, captures the driver's message, and sends an immediate SMS to the on-call dispatcher with full context.

Get Started Today

Sign up today.
Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

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