MeraTalk
Contact Center · Outbound Dialer

More live conversations.
Less dead time.

Predictive, progressive, power, and preview dial modes. AMD drops voicemails automatically so agents only pick up live answers — 3x more conversations per hour with no extra headcount.

Get StartedView Pricing →
4 Dial ModesAMD Voicemail DropTCPA Compliant3x Connect Rate
CONNECT RATE
62%
Power DialerPredictive mode
Ready
IN QUEUE
47
DIALS TODAY
312
CONNECTS
194
Next Up
Sarah M.
+1 (415) 555-0182
Queued
Queue
Derek H.
Priya V.
Omar K.
Agents
Alex T.
Mei L.
Paul D.
EFFICIENCY
3x connects
Four dial modes for every use case

Every team gets the right dial mode.

From high-volume collections to high-touch enterprise sales — choose the mode that matches your workflow or let AI pick it in real time.

Predictive Dialer

AI calculates the optimal dial ratio in real time. Agents are always talking — never waiting, never overwhelmed. Best for high-volume outbound.

Best for:High-volume campaigns

Progressive Dialer

Auto-dials the next record the moment an agent finishes wrap-up. No idle time, no manual clicking, no missed leads.

Best for:Mid-volume sales teams

Power Dialer

Dial multiple numbers at a fixed ratio simultaneously. First live answer connects instantly. AMD handles the rest.

Best for:Collections and surveys

Preview Dialer

Agents review the full lead record before the call is placed. Ideal for high-value prospects and complex sales cycles.

Best for:Enterprise / complex sales
Connect Rate Optimization

Stop wasting agent time on voicemails.

Answering Machine Detection identifies voicemails in under 2 seconds, so agents only connect to live answers. Predictive mode recalculates the dial ratio every 30 seconds.

Sub-2-second AMD detection latency
Pre-recorded voicemail drop per campaign
Predictive ratio recalculates every 30 seconds
Disposition tracking for every attempt
Compliance and DNC

TCPA compliance that is automatic, not manual.

Built-in DNC scrubbing on every dial, call time enforcement by recipient timezone and full consent tracking, configured once at the campaign level.

Federal and state DNC scrubbing before every dial
Timezone enforcement blocks off-hours calls
Consent tagging with source, date, and method
Full audit log of every call for regulatory review
Before vs After

What predictive dialing actually changes.

Aggregate data from MeraTalk customers in their first 90 days on the platform.

Legacy Dialer
MeraTalk
Connect Rate
18%
+244%
Connect Rate
62%
Agent Utilization
42%
+107%
Agent Utilization
87%
Daily Calls / Agent
45
+211%
Daily Calls / Agent
140
Voicemail Time
38% of day
-89%
Voicemail Time
4% of day
How it works

Launch an outbound campaign in three steps.

No hardware, no on-premise software and no IT ticket. Upload a list, configure a campaign and start dialing.

01

Upload your list

Import your leads and contacts, or connect Salesforce, HubSpot or Zoho so calls, dispositions and recordings log back to the record.

02

Configure the campaign

Choose Preview, Progressive, Power or Predictive dialing, set voicemail drops, and apply DNC, timezone and consent rules once at the campaign level.

03

Start dialing and track

Agents connect only to live answers while real-time dashboards show connect rate, talk time, dispositions and agent productivity.

Who it's for

Outbound dialer software for every calling team.

From high-volume campaigns to high-touch enterprise selling, match the dial mode to the way your team works.

Sales teams

Keep reps talking to prospects with progressive or predictive dialing instead of waiting between calls.

Dialer for sales teams →

Collections and surveys

Power dialing with built-in DNC scrubbing, timezone enforcement and a full audit log of every call.

Dialer for financial services →

Remote outbound teams

Agents dial from any browser or mobile app while supervisors monitor and coach from anywhere.

Dialer for remote teams →

Enterprise operations

Preview dialing for high-value prospects, with custom SLAs, SSO and dedicated support on Enterprise plans.

Enterprise contact center →

Part of the MeraTalk cloud contact center. Pair it with AI agent assist and interaction analytics to coach agents and review every call.

FAQ

Outbound Dialer questions answered.

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

MeraTalk supports four modes: Preview (agent reviews record before dialing), Progressive (auto-dials on agent availability), Power (fixed ratio simultaneous dialing), and Predictive (AI-driven ratio that maximises connects without overwhelming agents).

Yes. AMD identifies voicemails in under 2 seconds. Agents only ever connect to live answers — voicemails receive a pre-recorded drop automatically with no agent time wasted.

Built-in DNC list scrubbing, call time enforcement by timezone, consent tracking, and full call recording with audit logs. Compliance rules are configurable at the campaign level and enforced on every dial automatically.

Real-time dashboards show connect rate, talk time, dispositions, and agent productivity per campaign. Historical reports export to CSV or push via API to your CRM or BI tool.

Yes. Native connectors for Salesforce, HubSpot, and Zoho. Open REST API for any other CRM. Calls, dispositions, and recordings auto-log to the lead or contact record.

Upload a list, configure a campaign, and start dialing in under 30 minutes. No hardware, no on-premise software, no IT ticket required.

Get Started Today

Sign up today.
Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

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