MeraTalk
Contact UsGet Trial
Cloud Phone System

Ditch the PBX. Move to the Cloud

Replace your aging phone hardware with a cloud phone system that scales instantly. Unlimited extensions, advanced routing, and Microsoft Teams integration — all managed from a browser.

Get a Demo Business Phone
AI Receptionist · Always-on
Cloud PBX · Live
Always On
AI ReceptionistSPEAKING
"Hi! Thanks for calling MeraTalk, how can I help?"
12
ACTIVE
3
IN QUEUE
5
VOICEMAILS
EXTENSIONS · 12 of UNLIMITED Avail In-call
101Sales
102Sales
103Sales
201Support
202Support
203Support
301Billing
302Billing
401Admin
501Ops
502Ops
503Ops
Routing to Sales · Queue 1Auto-flow
No PBX · No hardware
PLATFORM ARCHITECTURE

The anatomy of your Cloud PBX.

Five layers that turn one phone number into a complete business communications platform — click any stage to explore it.

STAGE 02 AI BRAIN

AI Receptionist

Listens to the caller, detects intent, decides where the call should go.

Speech-to-TextIntent DetectionMultilingualAuto-Summary
LIVE · TRAINED ON YOUR INTENTS
GLOBAL COVERAGE

One platform, every market your team works in.

Local numbers in 60+ countries, calls routed through the nearest of 26 carrier-grade points-of-presence — every team, every region, every call.

LIVE — 4,217 active callsAvg routing latency · <120ms26 PoPs · 5 continents
60+
Countries with local numbers
5,000+
Cities served daily
26
Carrier-grade points of presence
<120ms
Global routing latency
AI RECEPTIONIST

A receptionist that never sleeps.

Greets every caller, understands intent, and routes them to the right queue — included from day one, no extra licence.

Live caller demo
+1 (415) 555 · 0142
LIVE
Hi, I'd like to schedule a tour for the listing on 5th Ave.
Sure! I'll route you to the Sales team. One moment please.
Actually — could I also leave a voicemail for billing first?
Intent detected: BILLING + SALESRouted

24/7 Answering

Never miss a call — the AI Receptionist greets every caller, day or night, with no hold music.

Multilingual

English, Spanish, Hindi and 20+ more. The AI detects the caller's language automatically.

Smart Routing

Understands intent ('billing', 'tech support', 'sales') and sends each caller to the right queue.

Voicemail Transcription

Every voicemail is auto-transcribed and emailed to the right extension with a quick summary.
VOICE INTELLIGENCE

Inside every call, the AI brain at work.

What the AI Receptionist extracts, decides, and does on every call — in under 200 milliseconds, with zero training.

Sub-200ms decisions
Voice IntelligenceLISTENING
187ms · 96% confident
LIVE AUDIO · +1 (415) 555 · 0142SENTIMENT · POSITIVE
AI DETECTION6 extracted
Returning customer · Sarah K.✓
Intent: Schedule appointment✓
Location: SF Bay Area✓
Date mentioned: Tomorrow 2:00 PM✓
Topic: Property tour · 5th Ave✓
Sentiment: Positive (87%)✓
AUTO ACTIONS3 of 5 done
✓Looked up caller in CRMDONE
✓Checked Sarah's availabilityDONE
✓Routed to Sales · Queue 1DONE
⟳Drafting confirmation SMSRUNNING
○Calendar invite · queuedNEXT
PIPELINESpeechTranscribeDetectDecideActActive
No training required
WHO IT'S FOR

A cloud phone system for every team that picks up the phone.

Replace aging hardware with unlimited extensions, advanced routing and an AI receptionist, managed from a browser.

Small businesses
Add an AI receptionist and unlimited extensions with no desk phones and no per-extension charge.
For small business →
Enterprise IT
Bring your own carrier, keep Microsoft Teams as the front end and manage every site from one console.
For enterprise IT →
Support teams
Route callers by intent to the right queue and keep an AI receptionist on the line when no one is free.
For support teams →
Remote teams
Give every employee a softphone on desktop, mobile or browser, so extensions follow people anywhere.
For remote teams →

See the full business phone system, the hosted phone system and the auto attendant.

FAQ

Questions, answered.

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

Chat with usSend an email

Yes. MeraTalk is a full cloud PBX replacement. We port your existing numbers, migrate your extensions, and have your team live within days.

No. Everything works via softphone on desktop, mobile, or browser. Physical IP phones are supported if preferred, but not required.

Unlimited. Add extensions for every employee, department, and location. Extensions are included with your plan at no per-extension charge.

Yes. We offer Microsoft Direct Routing for Teams — your team makes and receives external calls through Teams using MeraTalk's PSTN infrastructure.

It greets every caller, understands their intent, and routes them to the right queue. It is included from day one, with no extra licence and no training required.

Local numbers are available in 60+ countries, with calls routed through the nearest of 26 carrier-grade points of presence.

Get Started Today

Sign up today.
Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

Get a Free TrialSee Plans →
Free porting in and outNo credit card to startCancel anytime