Cloud Phone System

Ditch the PBX. Move to the Cloud.

Replace your aging phone hardware with a cloud phone system that scales instantly. Unlimited extensions, advanced routing, and Microsoft Teams integration — all managed from a browser.

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AI Receptionist · Always-on
Cloud PBX · Live
Always On
AI ReceptionistSPEAKING
"Hi! Thanks for calling MeraTalk, how can I help?"
12
ACTIVE
3
IN QUEUE
5
VOICEMAILS
EXTENSIONS · 12 of UNLIMITED Avail In-call
101Sales
102Sales
103Sales
201Support
202Support
203Support
301Billing
302Billing
401Admin
501Ops
502Ops
503Ops
Routing to Sales · Queue 1Auto-flow
No PBX · No hardware
PLATFORM ARCHITECTURE

The anatomy of your Cloud PBX.

Five layers that turn one phone number into a complete business communications platform — click any stage to explore it.

STAGE 02 AI BRAIN

AI Receptionist

Listens to the caller, detects intent, decides where the call should go.

Speech-to-TextIntent DetectionMultilingualAuto-Summary
LIVE · TRAINED ON YOUR INTENTS
GLOBAL COVERAGE

One platform, every market your team works in.

Local numbers in 60+ countries, calls routed through the nearest of 26 carrier-grade points-of-presence — every team, every region, every call.

LIVE — 4,217 active callsAvg routing latency · <120ms26 PoPs · 5 continents
60+
Countries with local numbers
5,000+
Cities served daily
26
Carrier-grade points of presence
<120ms
Global routing latency
AI RECEPTIONIST

A receptionist that never sleeps.

Greets every caller, understands intent, and routes them to the right queue — included from day one, no extra licence.

Live caller demo
+1 (415) 555 · 0142
LIVE
Hi, I'd like to schedule a tour for the listing on 5th Ave.
Sure! I'll route you to the Sales team. One moment please.
Actually — could I also leave a voicemail for billing first?
Intent detected: BILLING + SALESRouted

24/7 Answering

Never miss a call — the AI Receptionist greets every caller, day or night, with no hold music.

Multilingual

English, Spanish, Hindi and 20+ more. The AI detects the caller's language automatically.

Smart Routing

Understands intent ('billing', 'tech support', 'sales') and sends each caller to the right queue.

Voicemail Transcription

Every voicemail is auto-transcribed and emailed to the right extension with a quick summary.
VOICE INTELLIGENCE

Inside every call, the AI brain at work.

What the AI Receptionist extracts, decides, and does on every call — in under 200 milliseconds, with zero training.

Sub-200ms decisions
Voice IntelligenceLISTENING
187ms · 96% confident
LIVE AUDIO · +1 (415) 555 · 0142SENTIMENT · POSITIVE
AI DETECTION6 extracted
Returning customer · Sarah K.✓
Intent: Schedule appointment✓
Location: SF Bay Area✓
Date mentioned: Tomorrow 2:00 PM✓
Topic: Property tour · 5th Ave✓
Sentiment: Positive (87%)✓
AUTO ACTIONS3 of 5 done
✓Looked up caller in CRMDONE
✓Checked Sarah's availabilityDONE
✓Routed to Sales · Queue 1DONE
⟳Drafting confirmation SMSRUNNING
○Calendar invite · queuedNEXT
PIPELINESpeechTranscribeDetectDecideActActive
No training required
TESTIMONIALS

What teams say after 90 days on the platform.

Sample placeholders — replace with verified customer outcomes after sales approval.

“
★★★★★
"Three vendors collapsed into one bill, and the AI receptionist booked a full pipeline of consultations while we were closed. The platform paid for the year inside the first month."
Dr. Sarah Mitchell
Dr. Sarah Mitchell
Multi-location dental
on consolidating the stack
“
★★★★★
"Inbound calls finally attribute to deals. We attributed six-figure pipeline last quarter to calls that used to disappear into a generic line."
Marcus Chen
Marcus Chen
Mid-market SaaS
on the HubSpot plugin
“
★★★★★
"Our outbound dialer's connect rate doubled inside two weeks. Lead prioritisation actually works when it runs against your live CRM, not a stale CSV."
Priya Iyer
Priya Iyer
Staffing agency
on the AI Power Dialer
“
★★★★★
"Every after-hours call used to be a missed job — thousands a month down the drain. The AI receptionist closed the gap inside one billing cycle."
David Rodriguez
David Rodriguez
Home services
on the AI Receptionist
“
★★★★★
"We retired a 12-year-old PBX in four days. The AI Receptionist now handles routing for our entire inbound — agents only see calls they're meant to take."
Emma Thompson
Emma Thompson
Real estate ops
on the migration
“
★★★★★
"Direct Routing for Microsoft Teams was the deciding factor. Our team kept their existing workflow, IT got their PSTN bill cut in half."
James Park
James Park
Health IT
on Direct Routing
“
★★★★★
"Unlimited extensions meant we could finally give every warehouse a real number. The analytics dashboard caught a missed-call problem we didn't even know we had."
Aisha Patel
Aisha Patel
Logistics ops
on extensions at scale
“
★★★★★
"Intent detection routed half our weekend volume away from a live agent. Quality stayed flat. Payroll didn't."
Lin Zhang
Lin Zhang
Customer support
on intent routing
“
★★★★★
"Three vendors collapsed into one bill, and the AI receptionist booked a full pipeline of consultations while we were closed. The platform paid for the year inside the first month."
Dr. Sarah Mitchell
Dr. Sarah Mitchell
Multi-location dental
on consolidating the stack
“
★★★★★
"Inbound calls finally attribute to deals. We attributed six-figure pipeline last quarter to calls that used to disappear into a generic line."
Marcus Chen
Marcus Chen
Mid-market SaaS
on the HubSpot plugin
“
★★★★★
"Our outbound dialer's connect rate doubled inside two weeks. Lead prioritisation actually works when it runs against your live CRM, not a stale CSV."
Priya Iyer
Priya Iyer
Staffing agency
on the AI Power Dialer
“
★★★★★
"Every after-hours call used to be a missed job — thousands a month down the drain. The AI receptionist closed the gap inside one billing cycle."
David Rodriguez
David Rodriguez
Home services
on the AI Receptionist
“
★★★★★
"We retired a 12-year-old PBX in four days. The AI Receptionist now handles routing for our entire inbound — agents only see calls they're meant to take."
Emma Thompson
Emma Thompson
Real estate ops
on the migration
“
★★★★★
"Direct Routing for Microsoft Teams was the deciding factor. Our team kept their existing workflow, IT got their PSTN bill cut in half."
James Park
James Park
Health IT
on Direct Routing
“
★★★★★
"Unlimited extensions meant we could finally give every warehouse a real number. The analytics dashboard caught a missed-call problem we didn't even know we had."
Aisha Patel
Aisha Patel
Logistics ops
on extensions at scale
“
★★★★★
"Intent detection routed half our weekend volume away from a live agent. Quality stayed flat. Payroll didn't."
Lin Zhang
Lin Zhang
Customer support
on intent routing

Frequently Asked Questions

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