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Customer Engagement Suite

Reach Every Customer on Their Channel

Multi-channel engagement platform with AI personalization. Run coordinated campaigns across voice, SMS, email, and chat — and measure what converts, from one place.

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Built for Meaningful Engagement

AI-personalized messages on the right channel at the right time — without manual guesswork.

Multi-Channel Campaigns
Design and launch coordinated campaigns across every customer touchpoint from one unified workflow builder. AI decides the best channel per recipient.
·Voice
·SMS
·Email
·Chat
AI Personalization
AI tailors message content, send time, and channel per recipient using behavioral signals and CRM data — no manual segmentation needed.
A/B Testing
Test message copy, timing, and channel mix. The platform auto-optimizes in real time and shifts send volume to the winning variant automatically.
Campaign Analytics
Real-time dashboards track delivery, open, click, and conversion rates per campaign and per channel — with exportable reports.
Drip Sequences
Build automated nurture flows triggered on customer actions, time intervals, or CRM events. Drag-and-drop builder, no code.
CRM Sync
Pull segments from Salesforce, HubSpot, or any CRM. Campaign outcomes — opens, replies, conversions — write back automatically.

Launch a Campaign in 3 Steps

From audience import to live AI-optimized campaign in minutes, not days.

01
Build Your Audience
Import from CRM or upload a list. Segment by behavior, tier, or any CRM field. No manual CSV wrestling.
02
Design the Flow
Add messages per channel in the drag-and-drop builder. Set timing, conditions, and fallback rules for each step.
03
Launch & Let AI Optimize
Go live in one click. AI monitors performance and shifts volume to winning variants automatically.

Works With the Tools You Already Use

Pull contact lists and segments directly from Salesforce, HubSpot, Zoho, or any CRM. Campaign outcomes — opens, replies, conversions — write back to the lead record automatically.

Connect Your CRM

Salesforce

CRM Sync

HubSpot

CRM Sync

Zoho

CRM Sync

Mailchimp

Email Sync

Twilio

SMS

Custom API

REST
Testimonials

Teams who switched to MeraTalk Engagement

“We consolidated 3 separate campaign tools into one. Open rates jumped from 48% to 81% within the first month.”

VP Marketing, Nexgen Retail
VP Marketing, Nexgen Retail
Nexgen Retail

“The AI personalization is real — it actually picks the best channel per customer. Our SMS campaigns convert twice as well now.”

Growth Lead, Stackwise SaaS
Growth Lead, Stackwise SaaS
Stackwise SaaS

“Drip sequences used to take our team a full day to set up. Now it's 20 minutes, and the AI optimizes them automatically.”

Head of CRM, Atlas Commerce
Head of CRM, Atlas Commerce
Atlas Commerce

“We consolidated 3 separate campaign tools into one. Open rates jumped from 48% to 81% within the first month.”

VP Marketing, Nexgen Retail
VP Marketing, Nexgen Retail
Nexgen Retail

“The AI personalization is real — it actually picks the best channel per customer. Our SMS campaigns convert twice as well now.”

Growth Lead, Stackwise SaaS
Growth Lead, Stackwise SaaS
Stackwise SaaS

“Drip sequences used to take our team a full day to set up. Now it's 20 minutes, and the AI optimizes them automatically.”

Head of CRM, Atlas Commerce
Head of CRM, Atlas Commerce
Atlas Commerce
FAQ

Questions about Customer Engagement

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

Chat with usSend an email

Voice, SMS, email, and live chat — all from one workflow builder with unified reporting across every channel.

It uses CRM data, behavioral history, and past engagement to pick the channel and timing most likely to convert for each individual contact.

Yes — connect your CRM and trigger sequences on field changes, deal stages, ticket events, or any data signal, no code required.

No hard limits. Campaigns to 1M+ recipients are supported with intelligent throttling to protect deliverability and sender reputation.

Get Started Today

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Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

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