MeraTalk
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Solution · Remote Teams

Your Team, Anywhere. Coached in Real Time

Browser softphone, live AI coaching, global team visibility, and enterprise security — one platform that makes distributed teams perform like they're in the same room.

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"The best remote teams don't just stay connected — they get smarter on every call."

Remote-first stack

The remote-first calling stack

Four pillars. Click any step — or watch it advance every five seconds.

01

Connect

Browser softphone works on any device, anywhere. No hardware, no VPN, no IT ticket required.
02

Coach

03

Collaborate

04

Close

01
ConnectWhat's included
Browser softphone
Chrome tab — no install, no VPN
Any device
Mac, Windows, Chromebook, phone
No hardware
Zero desk phones, zero IT tickets
Ready in
Under 5 minutes to onboard a rep
Platform features

Every tool a distributed team actually needs

Built so remote agents perform like they're sitting next to a coach — no matter where they dial from.

01

Browser-based softphone

Your reps work from a Chrome tab. No app installs, no desk phones, no VPN. The full phone system runs in the browser on any laptop, anywhere in the world.

02

Live AI coaching

Agent Assist listens to every call and surfaces objection handlers, hot buy signals, winning call references, and next-best-action scripts — in the agent's ear, invisible to the customer.

03

Global team visibility

One dashboard shows every remote agent's status, active call, queue position, and performance — regardless of whether they're in Lagos, Tokyo, or Chicago.

04

Enterprise-grade security

Every call encrypted end-to-end. No traffic touches the public internet unprotected. GDPR and SOC 2 compliant — so remote doesn't mean less secure.

05

Async team collaboration

Call recordings, AI summaries, and shared notes are visible to every team member — so coaching, handoffs, and follow-ups happen even across time zones.

06

Remote supervisor tools

Managers see the full queue, listen silently, whisper coaching, and barge in — without being in the same room, building, or even time zone.

Remote-ready

Secure, visible and ready from any browser

No installs, no VPN and no IT ticket, with the same oversight and security as an office.

Browser-based
Open a Chrome tab on any laptop or desktop and take and make calls straight away, with no hardware to ship.
Secure by default
Calls are encrypted end-to-end with TLS, and the platform is SOC 2 Type II certified and GDPR compliant.
Full team visibility
Supervisors see the whole queue and can listen, whisper or barge in, from a browser and from anywhere.
CRM sync
Native two-way sync with HubSpot, Salesforce, Zoho and Pipedrive logs notes, summaries and follow-up tasks after every call.
Who it's for

Built for every distributed team

Make remote agents perform like they are sitting next to a coach, wherever they dial from.

Remote sales teams
Live AI coaching surfaces objection handlers and hot buy signals on the rep's screen while the prospect hears nothing.
For sales teams →
Remote support teams
Give distributed agents the same queue, recordings and coaching cues as an in-office team.
For support teams →
Regulated industries
Keep calls encrypted with TLS, SOC 2 Type II and GDPR coverage, and no VPN to manage.
For financial services →
Enterprise IT
Roll out calling to any laptop or desktop with no installs and no IT tickets.
For enterprise IT →

Add team chat, video meetings and supervisor tools.

FAQ

Questions, answered.

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

Chat with usSend an email

Yes. The MeraTalk softphone is entirely browser-based. Agents open a Chrome tab and they're ready to take and make calls — no installs, no VPN, no IT involvement required. Works on any laptop or desktop.

Agent Assist listens to the live transcript in real time and surfaces objection handlers, hot buy signals, winning call replays, and next-best-action scripts on the agent's screen. The customer hears nothing.

Yes. Supervisors see the full queue, listen silently to any call, whisper coaching cues heard only by the agent, or barge in when needed — all from a browser, from anywhere.

Yes. All calls are encrypted end-to-end with TLS. The platform is SOC 2 Type II certified and GDPR compliant. No traffic passes unprotected, and no VPN is needed.

HubSpot, Salesforce, Zoho, and Pipedrive with native two-way sync. Call notes, summaries, and follow-up tasks are automatically logged after every call — no manual entry.

Get Started Today

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Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

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