MeraTalk AI Suite

AI that works across your entire platform

Four integrated AI products that share the same conversation data — coaching, automation, emotion detection, and executive assistance working together.

CONV·SENT
AUTO·API
Conversation Expert
48.2K analyzed
Sentiment Analysis
92% accuracy
Workflow Assistant
12min saved/call
Personal AI
3 insights ready
AI API & SDK
2.1ms latency
AI · LIVE
K
k.ohashi
call.analyzed
M
maya.patel
sentiment: positive
T
t.walker
workflow.triggered
INSIGHTS → STREAM
14:23:01conv.analysis.complete
14:23:03sentiment.score: 0.87
14:23:07workflow.crm.updated
14:23:11personal.ai.summary

Four AI Products. One Platform.

Each AI product amplifies the others because they all operate on the same shared conversation layer.

AI Conversation ExpertAI

Analyze every conversation to identify coaching moments, skill gaps, and top-performer patterns across your entire team.

Auto-score every call against custom rubrics
Surface coaching opportunities by agent or team
Identify objection patterns and script gaps
Learn more
AI Workflow AssistantAI

Automate post-call work, data entry, ticket creation, and follow-up tasks so agents can move to the next customer faster.

Auto-generate call summaries and dispositions
Trigger CRM updates and follow-up tasks
Build custom automation with no-code rules
Learn more
AI Sentiment AnalysisAI

Detect caller emotion in real time and surface signals that predict escalation, churn, or a need for supervisor intervention.

Real-time sentiment scoring on live calls
Trending reports by agent, team, and date
Escalation alerts before situations worsen
Learn more
Personal AIAI

An intelligent assistant built for executives and managers — summarizes meetings, drafts communications, and surfaces priorities.

Meeting summaries and action items
Draft emails and follow-ups from context
Priority inbox and task recommendations
Learn more

AI API & SDK

Build Custom AI Workflows

Integrate your own fine-tuned models, connect third-party AI services, or build entirely custom workflows on top of MeraTalk's conversation data pipeline.

REST API + WebSocket streaming
Bring your own AI model
Full conversation event hooks
Get Started

How the AI Products Work Together

Four Products. One Intelligence Layer.

Each AI product shares the same conversation data — so insights compound across your entire operation.

AI Conversation Expert

Scores every call and surfaces coaching moments automatically.
Central Hub

MeraTalk Conversation Data Platform

TranscriptsSentiment ScoresCall Metadata

AI Sentiment Analysis

Detects caller emotion in real time and predicts escalation risk.

AI Workflow Assistant

Automates post-call summaries, CRM updates, and follow-up task creation.

Personal AI

Surfaces meeting summaries, drafts communications, and flags priorities for managers.

Getting Started Takes Minutes

Deploy AI Across Your Team This Week

No model training. No lengthy onboarding. Three steps from sign-up to full AI coverage.

1

Turn On AI Products

Activate Conversation Expert, Sentiment Analysis, and Personal AI with a single toggle. No model training. No setup calls.

2

Connect Your Data

Link your CRM, knowledge base, and call recordings. AI starts learning your terminology from the first call.

3

Measure the Impact

Live dashboard shows AI actions, time saved, CSAT changes, and coaching moments from day one.

Testimonials

Teams using MeraTalk AI see results in weeks, not quarters

“We turned on AI Conversation Expert and Sentiment Analysis together. Within 2 weeks, CSAT improved 18 points. The combination of coaching and early escalation detection is powerful.”

Director of CX
Director of CX
Orion Financial

“The AI Workflow Assistant automated our post-call data entry. That was 12 minutes per call across 80 agents. The time savings in month one was staggering.”

Operations Lead
Operations Lead
Nexgen Services

“What impressed us most was that all 4 AI products share the same conversation data. They don't operate in silos — Sentiment feeds Supervisor Assist, which feeds Coaching Insights. It compounds.”

CTO
CTO
Elevate Contact Solutions

“We turned on AI Conversation Expert and Sentiment Analysis together. Within 2 weeks, CSAT improved 18 points. The combination of coaching and early escalation detection is powerful.”

Director of CX
Director of CX
Orion Financial

“The AI Workflow Assistant automated our post-call data entry. That was 12 minutes per call across 80 agents. The time savings in month one was staggering.”

Operations Lead
Operations Lead
Nexgen Services

“What impressed us most was that all 4 AI products share the same conversation data. They don't operate in silos — Sentiment feeds Supervisor Assist, which feeds Coaching Insights. It compounds.”

CTO
CTO
Elevate Contact Solutions
FAQ

Common questions about MeraTalk AI

Can't find what you need? Our team usually replies in under 4 minutes during business hours.

Still have questions?

Chat with usSend an email

A combination of proprietary speech and NLP models fine-tuned on contact center data, plus leading foundation models for generative tasks like summaries and email drafts.

Core AI (sentiment, summaries) is in all plans. Advanced AI (Workflow Assistant, Conversation Expert) is on Growth and Enterprise plans.

Yes. The AI API lets you integrate fine-tuned models or third-party AI services for custom workflows requiring proprietary knowledge.

No. Your data is never used to train models shared with other customers. Each organization's data is isolated.

Get Started Today

Sign up today.
Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

Get a Free TrialSee Plans →
Free porting in and outNo credit card to startCancel anytime