Enterprise Contact Center

Enterprise-Grade. Without Enterprise Complexity.

For large contact centers with complex requirements. Credit-backed SLA, SCIM/SSO, BYOC, global numbers, data residency, and a dedicated CSM — all in one contract.

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Enterprise Admin · Global

2,400

Agents

Countries

Backed

SLA

ENTERPRISE COMPLIANCE

✓SOC 2 Type II Certified

✓SCIM provisioning enabled

✓SSO via Okta / Azure AD

✓RBAC with custom roles

✓Audit log export daily

Built for Large-Scale Operations

🏢

Enterprise-Grade SLA

Credit-backed SLA with dedicated infrastructure, proactive monitoring, and incident response.

🔐

SCIM & SSO

Automated user provisioning via SCIM. Single sign-on with Okta, Azure AD, Google Workspace, and any SAML IdP.

🌐

Global Presence

Local numbers in 60+ countries, in-country data residency options, and multi-region redundancy.

🔧

Custom Integrations

Dedicated integration engineers help connect MeraTalk to your custom CRM, data warehouse, or proprietary systems.

👤

Dedicated CSM

Named Customer Success Manager, executive business reviews, and 24/7 priority support with 1-hour SLA.

📋

Compliance Package

SOC 2 Type II, PCI-DSS, and custom DPA. Annual penetration test reports available on request.

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Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

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