MeraTalk
Cloud Phone System

Replace Your PBX. Keep Your Numbers.

Enterprise-grade cloud phone system without the enterprise complexity. Full PBX features, unlimited extensions, advanced routing, and 99.99% uptime — managed from a single dashboard.

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Connected · MeraTalk Ext 2047
EL
INBOUND CALL
Emma Liu
+1 (415) 555 · 0142
DURATION
03:42
HD VOICE · ENCRYPTED
ANATOMY OF A CALL

Every call. Every step. In real time.

From the first ring to the post-call summary, here's the journey every inbound call makes through your hosted phone system — typically in under two seconds.

Inbound
Caller dials your main number from anywhere in the world.
+1 (415) 555 · 0142
Auto Attendant
Multi-level IVR menu greets the caller and captures intent.
Press 1 → Sales
Smart Routing
Skills-based rules pick the right agent at the right office, instantly.
→ Sales · NYC
Agent Connected
Ring group hits desktop, mobile, and desk phones — pickup wins.
Live · 0:23
Logged & Insights
Recording, transcript, and CRM sync — all auto-saved.
CRM · Recording · Summary
End-to-end · 1.2s HD voice · encrypted CRM auto-logged Recording saved
MULTI-SITE & BRANCHES

Every office, every timezone — one cloud console.

Add a branch in another city or country and it joins the same phone system in minutes — its own numbers, its own hours, all managed from a single dashboard.

Per-site IVRs
Each location gets its own greeting, menu and business hours — no shared-mailbox chaos.
Local caller ID
Outbound calls show a local number per branch, so customers recognise the area code and answer.
Time-zone-aware routing
Business hours follow each site's clock automatically; after-hours calls fall to voicemail or an AI receptionist.
Branch console 6 sites online
US
New York
ET · 09:00–18:00
Open
UK
London
GMT · 09:00–18:00
Open
SG
Singapore
SGT · after-hours
Routing AI
BR
São Paulo
BRT · 09:00–18:00
Open
One admin console · per-site IVRs · per-site reporting
THE COMPLETE GUIDE

Complete Guide to a Hosted PBX Phone System

How a cloud-hosted phone system replaces your on-prem PBX — connecting every device, number and office through one platform.

Frequently Asked Questions

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Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

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