MeraTalk
Feature · Auto Attendant & IVR

A menu callers will not dread.

Drag, drop, and publish a multi-level IVR in minutes. Business-hours routing, AI natural language fallback, and 32 languages — no developer required.

Drag & DropMulti-level32 LanguagesAI Fallback
"Hi, this is MeraTalk…"
PRESS 1
SALES
→ Aria
PRESS 2
SUPPORT
routing…
PRESS 3
BILLING
→ Owen
OR SKIP THE MENU — LET AI ROUTE

Press-1-press-2 trees from 2010 don't qualify. This is the floor.

Five non-negotiables

Everything a modern IVR must include.

Every feature below ships on every plan — no tiers, no add-ons.

01

Multi-level menus with conditional branches

Build unlimited-depth IVR trees. Branch on time of day, caller ID, account tier, or any custom condition.

Unlimited depthConditional branchingNested sub-menus
02

Visual drag-and-drop builder

No developer required. Build your entire call menu on a canvas — drag nodes, drop connections, publish in minutes.

No-codeLive previewOne-click publish
03

Business hours · holidays · after-hours

Set routing rules per day, hour, and holiday calendar. After-hours calls auto-route to voicemail or on-call.

Holiday calendarTime-of-day routingAfter-hours voicemail
04

Skills-based routing by caller intent

Route based on caller ID, account history, language preference, or customer tier. Best agent, every call.

Intent matchingCaller historyLanguage routing
05

Callback-on-wait with position-in-line

Callers hear their queue position and can request a callback instead of waiting. No hold music, no hang-ups.

Queue positionCallback requestZero hold time
AI routing

Our AI routes by natural language.

No more press-1-press-2 loops. Callers describe their intent and AI routes them instantly.

Static IVR

Traditional press-1 tree
Hi — for Sales press 1, Support press 2, Billing press 3, Hours press 4.
I think 2? Or maybe 3?
I didn't get that. For Sales press 1, Support press 2…
Forget it, let me just press 0.
47s
Route time
18%
Misroutes
11%
Hang-ups

MeraTalk AI

Natural language routing
Hi, you've reached Acme. How can I help today?
I need to reschedule my appointment for Thursday.
Got it — I'll send you to our scheduling team. One moment.
12s
Route time
0%
Misroutes
0%
Hang-ups
FAQ

Questions, answered.

Get Started Today

Sign up today.
Take your first call before lunch.

Same product, same support, same compliance on every plan. The AI receptionist is included from day one.

Free porting in and outNo credit card to startCancel anytime